Custom ERP · Level 2
Custom ERP solutionsshaped around your business.
Start with real friction in orders, stock, production or finance. Decide whether to connect existing systems, add one application or develop an ERP in stages. Design around your terminology, rules, permissions and exceptions, with ISO 9001-aligned records where relevant and AI where it adds value.
Why custom
Fit the software to the business, not the other way round.
Understand workflows, data and team habits first, preserving the value of existing tools. Custom work may be an integration, one application or an ERP built in stages.
Built on how you work
We start from how orders, production and cash actually move — your terms, units, approvals and exceptions.
Records designed for audit needs
Where quality management is needed, relevant modules can follow ISO 9001 so calibration, inspections, CAPA, internal audits and management reviews are recorded as you work.
Keep what works
We connect the finance, CRM, e-commerce and accounting tools you rely on, and replace only the friction.
Product screens
Explore possible designs through demos.
Demo interfaces use example data to explore possible solutions, not released features or verified client outcomes.
28 modules and systems
Laid out by ISO 9001, from planning to improvement.
These 28 areas help define possible solutions; they are not a catalogue of finished products. Select relevant modules, scope custom development, integration or a feasibility pilot, then agree implementation.
| Module | What it covers |
|---|---|
| ISO 9001 · 4–6 Planning | |
| BPM Processes | Process maps, roles and approvals, AI use cases; quality objectives, KPIs and risks |
| ISO 9001 · 7 Support | |
| EAM Assets | Equipment register, preventive maintenance, repair orders and spares; calibration |
| HRM People | Staff records, rosters, attendance, skills matrix and training; monthly AI training |
| DMS & knowledge | Controlled documents, SOPs and approvals; AI knowledge base staff can query |
| ISO 9001 · 8 Operation | |
| CRM Customers | Leads, opportunities, quotes and contract review; follow-ups and sales pipeline |
| OMS Orders | Sales orders, delivery dates and tracking; B2B portal ordering, service tickets, RMA |
| PLM Products | Product master data, BOMs, routings, versions and engineering changes (ECN) |
| SRM Suppliers | Supplier approval and scorecards; RFQs, purchase orders and receiving |
| MRP / APS Planning | Demand forecasts, MRP runs for purchase and production plans, capacity scheduling |
| MES Manufacturing | Work orders, job reporting, shop-floor Kanban and OEE; process and output records |
| WMS Warehouse | Bin locations, lots and serials, stock moves and counts, FIFO/FEFO, traceability |
| QMS Quality | IQC/IPQC/OQC inspection and release; nonconformance (NCR) review and disposition |
| ISO 9001 · 9 Evaluation | |
| BI Analytics | Live KPI dashboards and customer satisfaction; AI analyst answers in plain language |
| Audits & reviews | Internal audit plans, checklists and findings; auto-built management review reports |
| ISO 9001 · 10 Improvement | |
| CAPA | 8D and root-cause analysis, corrective and preventive actions, effectiveness checks |
| Other systems | |
| FIN Finance | General ledger, AR/AP, costing and budgets; profit and cash-flow reports |
| Integration | APIs linking ERP, CRM, e-commerce, accounting software and website; ongoing support |
| AI digital employee | Role-based agent that sorts enquiries, drafts quotes and replies; human-reviewed |
| On-demand | |
| TMS Transport | Transport planning, carriers and freight costs, live vehicle tracking, e-POD |
| E-commerce | Online store, orders and payments, synced with stock and the ERP |
| POS | Store sales, payments and promotions, synced with the ERP |
| PM Projects | Project schedules, budgets, timesheets and delivery |
| EHS | Safety training, incidents, compliance and risk management |
| Food HACCP & cold chain | HACCP control points, temperature logs and cold-chain alerts for food businesses |
| More systems we connect | |
| SCM Supply chain | Procurement, suppliers, inventory, production and delivery working in step |
| CPQ Configure, price, quote | Complex product configuration, pricing rules and automated quoting |
| ITSM IT service | Tickets, assets, accounts, incidents and service requests |
| Customer portal | Customers order online, track orders live and raise support tickets, synced with the ERP |
How we deliver
From kick-off to continuous improvement.
Kick-off plan
Agree modules and their order by your priorities; on-demand modules are added when needed.
One module at a time
Estimate development, integration, data migration and testing for the agreed scope, then move to the next stage after acceptance.
Connect
APIs link the ERP with CRM, e-commerce, accounting software and your website.
Support & improve
Provide maintenance, monthly AI training and KPI dashboard support within the agreed scope, with ongoing improvements informed by team feedback.
Design the core around your business.
Tell us where orders, production and cash get held up. Together, we can scope a suitable system, integrations and ongoing support.