Level 1 · Tailored to your needs
Global Foundation
Digital presence and export foundations tailored to your audience: website, search visibility and enquiry channels.
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Level 4 · Local Operations · AU · SG · MY
Your local team in Australia,Singapore & Malaysia.
Combine company setup, finance and tax, local operations and customer support across Australia, Singapore and Malaysia, around your products, customers and market plans. From Melbourne, we coordinate licensed company secretaries, accountants, customs brokers and logistics partners, and connect your books, orders and customer data to suitable digital tools. The proposal defines workload, response arrangements and specialist partners.
What you get
Setup, finance and customer service across three markets, coordinated in one place.
Company setup, finance and tax, and local operations in Australia, Singapore and Malaysia, shaped around your products, delivery needs and customers.
Set up properly
Set up an Australian company (ABN, GST), a Singapore Pte Ltd (ACRA) or a Malaysian Sdn Bhd (SSM), plus trademarks; licensed customs brokers handle clearance.
Finance in order
Work with local accountants and tax agents on bookkeeping, GST / SST returns, payroll and annual filings, linked to your ERP.
Customers looked after
Coordinated delivery and receipt, plus visits, English and Chinese customer service and technical support.
Services we can scope with you
17 services across five stages of local operations in three markets.
These are areas we can assess together. Features, workload, costs and timing follow a review of your business and existing systems. The proposal distinguishes demonstrations, custom development and exploratory work.
Can be combined withLevel 1 · Global FoundationLevel 2 · Business AI TransformationLevel 3 · Marketing & Lead Generation
Operations · 1Setup & compliance
- Scoped in your proposal
Australian company & trademark
Help register an Australian company, ABN, GST and trademarks
- Scoped in your proposal
Singapore company setup
Incorporate a Pte Ltd through an ACRA-registered filing agent, with local director, registered address and GST registration arranged
- Scoped in your proposal
Malaysia company setup
Register a Sdn Bhd with SSM, with a licensed company secretary, local director, registered address and SST registration arranged
- Charged at cost
Company secretary & annual compliance
Licensed company secretaries keep annual returns (ASIC / ACRA / SSM), statutory registers and board paperwork on time
- Charged at cost
Certification
Confirm standards; liaise with bodies for SAA and energy rating in Australia, Safety Mark in Singapore, and SIRIM / ST in Malaysia Details
Operations · 2Finance & tax
- Charged at cost
Bookkeeping & reports
Monthly bookkeeping by local accountants, with management reports in AUD, SGD or MYR, linked to your ERP
- Charged at cost
Tax filings
Registered tax agents file GST in Australia and Singapore, SST in Malaysia, Malaysian e-invoices (MyInvois) and annual company tax returns
- Charged at cost
Payroll & audit
Payroll with superannuation, CPF or EPF / SOCSO contributions, and annual audits coordinated where the law requires
- Scoped in your proposal
Banking & payments
Prepare business bank account applications and set up cross-border collections, payments and invoicing (no investment or financial advice)
Operations · 3Import & logistics
- Scoped in your proposal
Customs clearance
Coordinate licensed customs brokers in Australia, Singapore and Malaysia for import declaration and clearance
- Scoped in your proposal
Freight & logistics
Arrange sea, air and local freight with end-to-end tracking
- Charged at cost
Local warehousing
Warehouses in Australia, Singapore or Malaysia for receiving, storage, stock and dispatch
Operations · 4Delivery & service
- Scoped in your proposal
Order delivery
Coordinate local delivery, installation and receipt within the agreed scope, and follow up delivery exceptions
- Scoped in your proposal
Local support
Weekday English and Chinese email, phone and chat support, including after-sales
- Scoped in your proposal
Technical support
Installation guidance, usage Q&A and troubleshooting for customers
Operations · 5Customers & market
- Scoped in your proposal
Customer visits
Plan visits around customer and on-site needs, with frequency and scope agreed upfront (travel costs extra)
- Quoted separately
Trade shows
Trade show registration, booth setup, staffing and follow-up in Australia, Singapore and Malaysia
Your quote specifies the services, workload and third-party costs before work proceeds.
Australia · Singapore · Malaysia
Melbourne base, partners in Singapore and Malaysia.
We coordinate licensed company secretaries, accountants, customs brokers, carriers and warehouses across all three markets, with agreed customer visits and technical support to help your team operate in the region.
Talk to usTerms
Agreed scope. Ongoing monthly support.
One flat monthly fee
No deposit or setup fee. Invoiced at the start of each month.
Scope around your needs
Combine the services your priorities, budget and existing systems call for. Your proposal defines the scope.
Starts the day you sign
Service starts on the signing date; the implementation plan is set at kick-off.
Cancel any time
No penalty. Give notice before month-end and service stops at the end of that month.
Other service areas
Four service areas, combined around you.
Combine the four levels as needed, with scope and delivery order shaped around your business.
Explore the four service areas
Level 2 · Business & technology
Business AI Transformation
Custom AI assistants, automation and integrations built around business pain points, with ERP modules where needed and ongoing support for your team.
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Level 3 · Combine as needed
Marketing & Lead Generation
Marketing, buyer research and customer follow-up shaped around your target market and sales process.
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Before we start.
Is there an order limit?
We scope and quote against expected order volume, delivery complexity and service hours. If volume changes, we agree the revised workload and fees first.
What is charged separately?
Certification, company secretary, warehousing and finance work (bookkeeping, tax, payroll, audit) are charged at cost, and trade shows are quoted by stand size, fit-out and equipment — always quoted first. Registration fees, local director arrangements, freight, duties, broker fees and travel are paid at cost.
Who is the importer and responsible supplier?
Registrations such as importer and responsible-supplier roles for electrical products are made under your own company in Australia, Singapore or Malaysia, not Optivise. We coordinate the process.
Do I need a local director in Singapore or Malaysia?
Yes. A Singapore company needs at least one director ordinarily resident in Singapore, a Malaysian company needs at least one director whose principal residence is in Malaysia, and both must appoint a company secretary. We coordinate licensed providers, and the related fees are listed in your quote.
Is Optivise my accountant or company secretary?
No. Incorporation filings, company secretarial work, audits and tax returns are handled by licensed local firms. We manage the timeline, prepare the paperwork and connect your books and documents to your systems.
What does Level 4 include?
Combine company setup, finance and tax, local delivery, customer communication, technical support and specialist coordination across Australia, Singapore and Malaysia as needed, with connections to your website, ERP, CRM or other services. There is no requirement to purchase Levels 1–3 first.
Ready to operate in Australia, Singapore or Malaysia?
Tell us your products, target market and current stage. We will map the steps for company setup, finance and local operations.